How do I ...
activate my card?
Click here to activate your card now, or call toll-free 866.979.9021 and follow the voice prompts to activate your card.
You must do this before you can use your card.
Record (but don't share) the four-digit PIN you chose. You'll need your PIN for
ATM use and high dollar purchases at participating merchants. Also, securely record
the 4 to 6 digit numeric access code you chose. You'll need your access code to
log in to your account by phone and online.
For more detailed instructions, download the
add funds to my card?
report a lost or stolen
- Call 866.400.8627 or
Log in to the left and click the "Report your Card Lost/Stolen" link.
For your security, if your card is lost or stolen, it is deactivated. Don't worry
— your funds are safe — but you must get a replacement card at the Public
Safety office . You'll need to activate your replacement card over the phone.
- Card replacement fee: $20
get help with my account?
Call cardholder customer service at 866.400.8627.