Using your UCard around campus.

The University of Massachusetts Lowell UCard program, powered by the Give Something Back NetworkSM, provides students, faculty and staff the convenience of carrying just one card for all of your needs around campus. Your UCard functions as your campus ID card. It also houses your River Hawk Dining Dollars and UCa$h — prepaid funds, that work like cash on and off campus. With UCa$h, no fees are charged for purchases or cash back at participating merchants.*

Your UCard and UCa$h can be used for:

  • Identification
  • Resident hall and building access
  • UML
  • Dining
  • Vending and laundry
  • Library checkout
  • Bookstore purchases
  • Computer labs
  • Activities and events
  • Parking lot access
  • Off-campus purchases


Activate your UCard.

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Click here to activate your card online, or Call 866.678.7538 and follow the voice prompts to activate your card. You must do this before you can use your card.

Your temporary password (access code) is the last four digits of the 16-digit card number printed on the front of your card.

Record (but don't share) your four-digit PIN — required when you make a purchase at participating merchants — and your 4 to 6-digit numeric password (access code) — needed to log in to your account by phone or online.

*For more detailed instructions on activating your UCard, refer to the Activation Form.

Manage your account online.

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To manage your account online, log in to your account at the top of this page.

  • If you have not successfully logged in to your account before, enter the 16-digit card number on the front of your card and the 4 to 6-digit password (access code) you created on the phone.

Once you have successfully logged in to your account:

1. Click "Add Value to Card" to add UCa$h to your card with a credit/debit card or via bank transfer.

2. Explore the rest of the site! You can:

  • View your balance, reload and transaction history
  • Report a lost or stolen card
  • Manage your profile
  • Change your address
  • And more ...

Add UCa$h to your UCard

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Grant your family and/or friends permission to add value to your account by visiting the "Family & Friends" link in the "My GSB Account" box.

  • By phone: Call 866.400.8627.

†You must have already activated your card on the phone to log in to your account online. Refer to the "Activate your UCard" section above.

Report a lost or stolen card.

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To report a lost or stolen card, call 866.678.7538 or log in above and click the "Report lost card" link.

For your security, if your card is lost or stolen, it is deactivated. Don't worry — your funds are safe — but you must get a replacement card at Access Services in the South Campus Dining Hall. You'll need to activate your replacement card over the phone.

  • Card replacement policy: $20

†You must have already activated your card on the phone to log in to your account online. Refer to the "Activate your UCard" section above.

Support your school with the Give
Something Back Network.



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Heartland Payment Systems' Give Something Back (GSB) Network is a growing, nationwide network of cardholders, sponsoring organizations, merchants and donation recipients that makes it easy to support your school while you do something routine — make purchases with your UCard.

For every purchase you make at a participating merchant with your UCard, the Give Something Back Network automatically donates 1.5% of the purchase price to the University of Massachusetts Lowell — at no cost to you!

Since the Give Something Back Network is a national network, you can use your UCard to make purchases at merchants across the country!

To find Give Something Back Network merchants in your community or others, click here.

If you're on the go or out of town, remember you can use your UCard to make purchases wherever the UCard or Give Something Back Network logo is displayed.

CARDHOLDER CUSTOMER SERVICE: 866.400.8627

UCard

Find Give Something Back Network merchants in your community.
Recommend a merchant to enroll in the Give Something Back Network.
Forgot your PIN? Call 866.678.7538.
Lost or stolen card? Let us know by calling 866.678.7538 or logging in to your account.
Need a new card? Visit Access Services in the South Campus Dining Hall.
Tour the UMass Lowell website.